The freedom to interact with your customers, your own way

Our self-service platform is built to put you in the driving seat of your data collection and analysis.

View a full list of features and discover our tailored support packages below.

The freedom to interact with your customers, your own way

Our self-service platform is built to put you in the driving seat of your data collection and analysis.

View a full list of features and discover our tailored support packages below.

Connect

SET UP

Build your insight community, create your own look and feel, and choose how you want to interact with your audience.

Community settings

Set up your chosen theme from our range of mobile-optimised responsive or static layouts.

User settings

View user activity and change user permissions.

Profile question settings

Customise your questions to learn more about your customers than simply age, gender and location.

Reward and redemption settings

Set rewards and points levels for different activities, or select offers to send to your customers.

MESSAGE

Once you've created the structure of your community, it's time to reach out to your chosen segments. Create and manage customer emails, or save time by using one of our pre-designed templates.

Messaging

Create your own customised email. Send emails to individual or multiple users, and view messages in your inbox and outbox.

Email Templates

We've created email templates for different scenarios – simply select the one you need.

Engage

DESIGN

Our design tools help you create engaging content that really connects with your customers. Filter and select the people you want to talk to, create new research activities, then enrich the customer experience with photos and media.

Polls

Get an instant read on customer sentiment.

Surveys

Ask your customers targeted questions using single or multiple choice formats. Run an NPS survey to gauge their satisfaction rate.

Chat rooms

Create segments of customers and start conversations around key topics.

Filters

Segment and target specific customer groups with surveys and content.

Blogs

Publish exclusive customer content and test out new product ideas. Capture customer reactions and immediately through likes and comments in a natural environment.

Forums

Invite your customers into an open discussion. Encourage them to share their opinions and ideas.

Photos

Bring your community to life. Upload photo albums and ask for feedback or invite users to upload their own photo diaries.

Videos

Upload videos and see how your customers react to them.

Events

Organise an in-person research event and source customers through your community. Get instant RSVPs.

Learn

INSIGHTS

Move away from boring spreadsheets and let Possie take care of your reporting and data visualisation. View instant dashboards, run detailed reports and transform your customer research into actionable, agile insights.

Dashboards

Access real-time customer insights via our automated charts.

Reports

Take a deep-dive into your data and interpret customer intelligence at the click of a button.

Widgets

Want instant insights when you log into Possie? Customise your homescreen with widgets to view snapshots from your current activities.

Our support packages

We're committed to helping you get the most out of Possie - whatever your level of research expertise. That's why we've created different packages to suit your support needs.

DOWNLOAD THE DETAILED PACKAGE PLANS (PDF)

Support Essentials

Want the tech and training to run your own show? Support Essentials gets you up and running quickly so you can build your community and design your own studies.

GET QUOTE

Support Plus

Looking for more collaboration? We'll give you full platform training upfront and offer assistance with key aspects of setting up your projects, so you're never on your own.

GET QUOTE

Support Premium

Need more time to dig into the story behind the insights? Let our expert delivery team take care of all areas of your community, so you can focus on your clients.

GET QUOTE

Connect to your target audience today

Contact our expert team for a quote.